These days, security is critical in all aspects of life, even while conducting marketing research. For other areas of marketing, you can have your team background checked thoroughly or lock them away in secure focus group facilities and even have NDAs are signed by them as well. But, what can you do to protect your market research when you send an audio file to some outsource for transcribing? The transcription firm is now in possession of your only audio file in which the whole research is locked. It is vital to protect it, but how?
Know the risks and remedies
It is only when you know the risks that you will be able to find out the solutions to protect your market research when the Fruitful Market research transcription services have the audio file.
- The transcription firm may ask only one specific transcriber to type the entire audio file. This will put your entire file into risk. Instead, ask the transcription firm to spilt the whole file into different segments of 15 or 20-minute duration. This will keep your file more secure.
- Ask whether the transcriber or the transcription firm uploads the entire audio file to YouTube or any other online platform to auto transcribe it. This once again is a severe issue, as this will put your whole focus group online. Therefore, ask the company to limit the number of people who will have your entire research file.
Sometimes the service provider may use Dropbox or other programs of its like for transferring the files. However, you should ask them to make sure that the file does not ‘live’ there. Instead, there should be one specific person to have complete control of the file.
Unexpected access to your file
Lastly, access to your audio file beyond the proprietary secure program is another issue. The transcription partner must use the platform to limit direct download to their computer. This will prevent the chances of loss of the file or a complete downloading of it, both a severe risk. This will eliminate the chances of unexpected access to your file buy several people.
Read More:- Is It True That Transcription Can Benefit Your Business Easily?